Reference

Privacy Policy: What We Collect and How We Protect It

We collect only what we need to verify your account, process bKash, Nagad and Rocket deposits, and keep your wallet secure. This policy explains what data we hold, how long we keep it, and how you can request changes or deletion.

Account verification dataPayment transaction recordsDevice and login historyCookie and session dataContact preferences
pvc 88 Privacy Policy: What We Collect and How We Protect It
DATA PROTECTION

How We Handle Your Information

We encrypt bKash, Nagad and Rocket transaction data in transit and at rest, log access to sensitive account fields, and require two-factor verification before processing withdrawal requests. Cookie policies let you control non-essential tracking, and data-retention rules ensure we delete records once audit and security windows close. If you want to exercise your right to access, correct or delete your data, contact our support team with your account details.

Wallet Data Encryption

Every bKash, Nagad and Rocket deposit request is encrypted using SSL before it reaches our payment gateway. We store only the transaction reference and amount, not your full wallet PIN or OTP codes.

Cookie Management

We use essential cookies to keep your session active and recognise your device across logins. Non-essential cookies for analytics can be disabled in your browser without blocking account access or deposit functions.

Account Security Logs

We record your login IP, device type and session timestamps to detect unusual activity. These logs are kept for ninety days, then automatically purged unless flagged for a security review or regulatory audit.

Data Deletion Rights

You can request full account closure and data deletion at any time. Contact support with your phone number and username; once we verify your identity and settle any pending transactions, we delete your records within thirty days.

POLICY QUESTIONS

Contact Us About Your Privacy

If you have questions about what data we hold, want to request a copy of your records, or need to update your contact preferences, reach us through live chat, email or your account dashboard. Our team handles privacy requests during support hours and walks you through the verification steps needed to confirm your identity before we share or change any account data.

Live Chat Open the chat icon in your account dashboard to speak with a support agent. Privacy and data requests are handled in real time once we verify your account phone number and wallet details.
Email Support Send your privacy inquiry or data request to our support email. Include your registered phone number and account username so we can locate your records and respond with the information you need.
Account Dashboard Log in to your account and navigate to settings to view your current contact preferences, linked wallet details, and session history. You can update most privacy settings directly from this page.

Common Privacy Questions

We collect your phone number, email address if provided, bKash, Nagad or Rocket wallet details for deposits, and device information including IP address and browser type to maintain session security and detect unusual login patterns.

Transaction records including bKash, Nagad and Rocket deposits are kept for regulatory audit purposes, typically ninety days after the transaction date. Betting history is stored while your account is active and for thirty days after closure unless required longer by law.

We share transaction data with payment processors to complete bKash, Nagad and Rocket deposits, and with verification partners to confirm your identity. We do not sell your data to advertisers or unrelated third parties.

Yes. Contact our support team with your account username and registered phone number. Once we verify your identity, we send a report listing your account details, transaction history, login records and any stored preferences within seven business days.

Log in to your account dashboard and open the settings page. Toggle your email and SMS preferences to opt out of promotional messages. Essential account notifications like withdrawal confirmations and security alerts will still be sent.

When you request account closure, we disable login access immediately and delete your personal data within thirty days, keeping only the transaction records required for audit compliance. You can request full deletion by contacting support after that period ends.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.