Reference

Legal Notice and Access Policy

We operate pvc 88 for regions where local law permits online gaming platforms. Account access, deposits via bKash, Nagad and Rocket, and gameplay depend on your jurisdiction's legal framework.

Jurisdiction-dependent accessBangladesh local paymentsAccount verification requiredPolicy contact available
pvc 88 Legal Notice and Access Policy
DATA HANDLING

How We Handle Your Information Under This Policy

We collect account data, transaction history and device information to verify identity, prevent fraud and meet regulatory obligations. Here is what happens to the data we hold, how long we keep it, and how you can request changes or deletion where local law grants that right.

What We Collect

Registration requires your name, email, phone number and date of birth. Deposits and withdrawals via bKash, Nagad or Rocket add payment-account details. We log device type, IP address and session timestamps to detect duplicate accounts and protect against unauthorised access.

Cookie and Session Data

We use cookies to keep you logged in, remember language preferences and track referral sources. Session cookies expire when you close the browser; persistent cookies last up to one year. You can delete cookies in your browser settings at any time.

Retention and Deletion

We keep transaction records for six years to meet tax and anti-fraud obligations. Account profile data is retained as long as your account is active, then archived for one year after closure. Request deletion by contacting our compliance desk; we honour requests where law permits.

Security Practices

Account passwords are hashed, not stored as plain text. Withdrawals trigger SMS or email confirmation so only you can approve a payout. We encrypt payment data in transit and at rest, and limit internal access to customer records by role and need.

POLICY CONTACT

Reach Us About Legal Questions

Our legal and compliance team handles jurisdiction queries, account-access concerns, and data requests. Pick the channel that works for your question and we will respond with the detail you need.

Live Chat Legal Open the chat widget from any page, select the legal-query option and a support agent will route your question to the compliance desk. Most jurisdiction and access questions are answered within the same session.
Email Compliance Desk Send account-access, data-request or jurisdiction questions to our compliance inbox. Include your account username or registered email so we can verify your identity before responding. Replies typically arrive within two business days.
Account Settings Contact Log in, head to account settings, then open the help-request form. Choose the legal or compliance category and describe your concern. This path keeps your account details attached to the ticket so verification is faster.

Legal and Jurisdiction Questions

Account access depends on your local law and the specific region you are in. We accept registrations from eligible Bangladesh areas where online gaming platforms are permitted. Confirm your jurisdiction allows it before you register.

Contact our compliance desk immediately. We will close your account and process a withdrawal for any remaining balance after identity and source-of-funds verification. Continued use after a legal change puts you at risk under your local regulation.

Email our compliance inbox with your account username and registered email. We verify your identity, then send a data-export file within fourteen days. The file includes account profile, transaction history and session logs we are permitted to share.

Yes, where local law grants that right and no regulatory or tax obligation requires retention. Contact the compliance desk, complete identity verification, and we will delete profile data and anonymise transaction logs after your account closes.

We share the minimum necessary data with payment processors for bKash, Nagad and Rocket deposits, game studios for session tracking, and fraud-prevention services. We do not sell customer lists or contact details to marketing firms or affiliates.

Email our compliance desk with a detailed description of the concern and any supporting evidence. We investigate every complaint, respond within five business days, and escalate to senior management if the issue involves data misuse or jurisdiction policy.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.